Kathryn Sharples

Operations & Business Transformation Director

An accomplished Operations & Business Transformation Director with more than 30 years’ experience across B2B and B2C travel businesses. Kathryn is recognised for delivering operational excellence, leading transformation programmes and optimising customer experience. She has extensive expertise in touring product development, 

An accomplished Operations & Business Transformation Director with more than 30 years’ experience across B2B and B2C travel businesses. Kathryn is recognised for delivering operational excellence, leading transformation programmes and optimising customer experience. She has extensive expertise in touring product development, supplier management and in-destination operations, alongside significant experience in crisis management and business leadership.